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All items are subject to availability.

Our online inventory is not realtime and is updated manually so there could be a 24 to 48 hour update time depending on the item.

Return Policy

What Merchandise Can be Returned? Redding Sports Ltd will accept returned merchandise for credit/refund or exchange when either of the following criteria have been met.

1. If you are dissatisfied for any reason with your order, Please call within 10 days of receiving your merchandise if you would like to make a return. Items must be returned in brand new, unused condition to our store in Redding, California. 2. If there is a manufacturing defect (or if the product has sustained damage during transit) we must be notified by phone within 10 days of your receipt of the items in question. When returning defective or damaged merchandise to our store in Redding, California. If your credit card was used to purchase the item(s) being returned we will issue you a refund equal to: the price you paid for the merchandise; plus sales tax (if applicable). Once we receive your returned shipment, and confirm its condition, a credit memo will be issued which usually takes from 1 to 3 weeks to process.

If you purchased merchandise with a money order, or via bank transfer, we will process your return as stated above and then mail you a business check from Redding Sports Ltd for the appropriate amount. Store checks usually take from 1 to 3 weeks to process before they can be mailed to your 'Bill To Address'.

Redding Sports Ltd Return Procedures Whether you are returning merchandise for credit/refund or exchange the following steps and procedures must be followed in order to insure that your needs are met within as short a time frame as possible.

1. Call or e-mail Redding Sports Ltd Customer Service Call Customer Service at: 1-530-221-7333 and request a Return Authorization Number or 'RAN'. Please have your original shipping invoice ready when you call because it lists your account number along with other important customer information.

2. Label Package with 'RAN' & 'Redding Sports Ltd Address' Please write the 'RAN' directly on the outside of the shipping box containing your returned merchandise. We suggest that you write it in large, bold letters right next to whatever form of shipping label you've chosen to use. Any package that arrives without an easy to read 'RAN' will be returned without processing. All returned merchandise must be in new condition and in its original packaging. Shipping charges are consumed at the time of purchase and are therefore not refundable.

The 'Ship To Address' for all product returns is: Redding Sports Ltd 950 Hilltop Drive Redding, CA 96003 USA

3. Pack Carefully -- Purchase Insurance if Necessary All returns should be properly packaged to prevent damage during transit. Check with your shipping company to find out what their normal level of insurance coverage equals. If your merchandise is worth more than their base level of liability coverage please purchase additional insurance to protect yourself from undue loss in the unlikely event that your shipment is lost, damaged or destroyed in transit.

We recommend that you use a shipping company (such as UPS, FedEx, Airborne, etc.) who can provide you with a tracking number for your shipment. If you choose to use the U.S. Postal Service for your returns please request to be provided with a 'Return Receipt' once the delivery of your package has been made to our store in Redding, California.

4. Wait Patiently 1 to 3 Weeks for Completion You may expect credit/refund and/or exchange services to be completed within one to three weeks after we receive your returned goods and confirm their condition.

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November 21, 2008

Redding Sports Ltd

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name Shipping/Billing Address Email address Phone number Credit/Debit Card Information

How That Information Is Used:

Information is used to fill order, to contact buyers if they have questions, or to send email with special offers.]

Our Commitment To The Security of Your Data

Contact Us

7 days a week at (530) 221-7333 or email service@reddingsportsltd.net